Delivery Policy

Last Updated: 18/10/2025

At Meri Lado, we’re committed to delivering your favorite styles quickly, safely, and with care. Our delivery process ensures that your order reaches you in perfect condition — just as beautifully as it left our studio.

1. Delivery Within Pakistan

• We deliver nationwide across Pakistan through trusted courier partners.
• Standard delivery time is 3–7 business days after your order is confirmed.
• Delivery times may vary based on your city, order volume, weather conditions, or public holidays.

2. International Deliveries

• Currently, Meri Lado delivers only within Pakistan.
• For international customers, stay tuned — we’re working to expand our delivery network soon!

3. Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• You will receive a confirmation email or SMS once your order is placed.
• Once dispatched, a tracking number will be shared so you can follow your order’s journey in real time.

4. Delivery Charges

• Free delivery is available on orders above PKR 10,000.
• Orders below that threshold will include a standard shipping fee (visible at checkout).
• Delivery charges are non-refundable in case of returns or exchanges unless the product received is defective or incorrect.

5. Delays & Exceptions

While we strive for timely delivery, occasional delays may occur due to:

• Unexpected weather conditions
• Courier network issues
• Remote location deliveries
• Public holidays

Our customer care team will promptly inform you if any delay is expected.

6. Order Tracking

You can track your order using the tracking link shared via email or WhatsApp once it’s dispatched.
If you face any issues, contact our support team with your Order ID for quick assistance.

7. Contact Us

For any delivery-related queries, please reach out to us:

Email: support@merilado.pk
Phone/WhatsApp: +92 312 2230435
Address: Islamabad, Pakistan

Meri Lado — Delivering elegance, one outfit at a time.